For Lenders

Listing Boost

• What is Listing Boost and how does it work?
• Is my listing eligible to be boosted, and what are the rules?
• What results can I expect from my listing boost?

Lender Programme

• What is the Lender Programme and how does it work?
• How do I move up to the next tier?
• What rewards and benefits do I receive?

Listing Your Wardrobe

• How should I price my rental?
• Which brands and items are accepted?
• How can I take high-quality photos?
• How do I list my first item?

Managing Your Rentals (Lenders)

• What are the cleaning requirements? (Lenders)
• What if someone doesn’t collect a parcel? (Collection Window Policy)
• What if my item is delayed in the mail?
• How do I document my item's condition?
• Wardrobe Rental Safety
• What is the best way to post my item?

See all 10 articles

Payments & Earnings

• How do I issue a refund to a renter?
• HMRC Reporting Requirements
• What is the process for invoices?
• How do late fee charges work?
• How do I request additional payments from a renter or raise an invoice?
• When and how do I get paid for rentals & resales?