We know you love your wardrobe! Our priority is the safety and security of all our Rotators at each step of the rental process.
Rental Requests: You have full control over which rental requests you accept or reject. We always recommend Rotators communicate using the secure in-app chat to introduce themselves before transacting.
Rental Guarantee: By Rotation monitors all rentals to ensure that everyone follows our Terms of Service. If you have concerns at any time you can report a user in the app.
User ID-Verification: Every Rotator has been verified and submitted their formal identification such as passport or driving license before requesting a rental.
Review restrictions:
For Bags, Accessories & Jewellery:
- Retails price over £500 - Renter must have 5 reviews
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Retail price over £1,000 - Renter must have 10 reviews
Please note bags over £500 should be collected only and not posted for security reasons. There is an error message in the app if your RRP is over this amount and the postage option will not be available to select.
For other items, please see Rental Restrictions