By Rotation is a peer-to-peer rental marketplace where you can ask item-specific questions directly to Lenders by messaging them via the listing page. To find reliable Lenders, check their response rate, acceptance rate, reviews, and Muse & Pro Lender status. Last-minute rentals are not guaranteed; it's best to contact the Lender first to confirm availability and shipping times. Booking in advance is recommended.
💬 How can I ask questions about an item?
By Rotation is a peer-to-peer marketplace, meaning every item available to rent belongs to a member of our community.
For the most accurate information about a specific item, we recommend messaging the Lender (owner) directly. They’ll be able to help with details such as:
📏 Measurements and sizing
✨ Item condition
📅 Availability
❓ Any other item-specific questions
✉️ How to contact a Lender
- Open the listing
- Scroll to the bottom of the page
- Tap the ✉️ envelope icon to start a conversation
🔍 How can I find reliable and trusted Lenders to rent from?
You can review a few key indicators on a Lender's profile:
📈 Response Rate — shows how likely a Lender is to reply to messages
✅ Acceptance Rate — shows how many rental requests a Lender has accepted compared with declined requests
⭐ Reviews — see direct feedback and experiences from other Renters
🏆 Muse & Pro Lender status — filtering by these collections can help you find some of the platform’s most established and reliable users.
Does By Rotation offer last minute rentals?
We recommend booking in advance to avoid disappointment, as some of the most sought-after styles get snapped up quickly during busy periods, especially in the summer months.
📅 Some Lenders may offer last-minute availability or fast dispatch, but this isn’t guaranteed.
💬 If you’re hoping for a last-minute rental, it’s best to message the Lender first to check availability and confirm they can ship in time before placing your request.