All items should arrive to you as listed by the Lender. Any issues should be flagged to the lender within 24 hrs.
It is your responsibility to send the item back as received. Normal cleaning responsibility after a rental falls with the lender however if any marks, stains or damage is not able to be cleaned via washing instructions you are required to pay a cleaning fee to the lender. This includes dry cleaning and alterations. This amount is agreed upon by the lender and renter however we advise asking for proof of receipt.
We have an optional dry cleaning fee which is set by the lender, should specialist cleaning be required. We would recommend this for high price point items over £1000.