All By Rotation processes all payments, including rentals and refunds, securely through Stripe. Payments are typically completed within 8–10 business days. Stripe verification requires a valid government-issued photo ID and a device with a camera. Clear, well-lit photos and proper app updates help ensure successful verification.
How are All By Rotation payments processed?
All By Rotation payments including rental payments, invoice payments, and refunds are processed securely through Stripe, a trusted global payment platform.
How long does it take for payments to be processed?
Payments are typically processed within 8–10 business days from the completion of a rental or once an invoice is agreed upon. For more details, you can check Stripe’s official FAQs: https://support.stripe.com
What do I need to verify my identity with Stripe?
To complete Stripe ID verification, you will need:
A valid government-issued photo ID (not a photocopy or picture) that is not expired.
A device with a camera mobile devices are preferred, as they usually capture higher-quality images.
How do I take photos for Stripe verification to ensure success?
Follow these best practices to improve your verification success rate:
Take clear, well-lit photos of your ID and face; avoid glare, darkness, or blurry images.
Ensure your entire ID is visible and nothing is blocked. Lay it flat if possible.
Show your full face without sunglasses, masks, or accessories.
Choose a location with even ambient lighting, avoiding harsh overhead lights or bright windows behind you.
What should I do if I encounter issues during Stripe verification?
Make sure your app is fully updated.
Try restarting the app and logging in/out before attempting verification again.
If problems persist, take a screenshot of any error message and contact support so we can investigate further.