During sign-up, you will be asked to make an account with Stripe, our payment provider.
You will be asked to select an account between business or individual and then prompted to add your payment details.
All payments, refunds, invoices and agreed rentals that require a cash refund, go through stripe and have a current processing time of 8-10 working days.
Please note, Stripe takes a £1.25 processing fee to verify your identification upon creating an account.
Stripe FAQS: https://support.stripe.com