We strongly recommend all users to keep any transactions regarding rental payments within the By Rotation App. This is primarily for user safety and allows us to support where needed.
If an agreement is made between users which does not comply with our rental procedures such as but not limited to; Deposit, By Rotation will not support in the refund of this payment and users will not be able to retract such agreement.
As per our Terms of Use you agree not to enter into any agreement to lend or rent any item other than through the By Rotation platform with any other user who you initially met through the By Rotation Service. Doing so is “Fee Avoidance” and you may be held liable.