For the trust and safety of our users, we verify the identity of all Rotators. All renters must document their formal Identification at the point of sign up and account creation, and it's not possible to rent on the app unless this process is complete.
Why do we verify identity?
- Promote trust between Renters & Lenders
- Uphold By Rotation's terms and conditions
- To encourage our community values
- To minimise fraudulent behaviour such as theft
What information do we need?
- Full name & address
- A photo of your legal documentation such as a passport or driving licence
- Selfie to validate the documentation
How does it work?
When signing up to create your account, our third party payment provider Stripe will request for your verification of identity. There is a small fee applied to your first rental if you go ahead with this process. It's not possible to rent any item on the By Rotation platform, without having your identification approved by Stripe.
If any user of the app attempts to steal or incurs serious financial damages your item we are able to use this information to take further action. Whilst it's incredibly rare that our community behaves in this way, attempting to steal or not comply with By Rotation terms and conditions may result in serious consequences.