Choosing the correct postage method is really important. Generally, the more expensive the courier or postal service used the more reliable the service is.
If for any reason, your parcel is delayed on its way to the renter, as the sender you will be responsible for investigating this with the delivery service provider you have used.
We understand there may be circumstances that affect your delivery outside of your control, however if you have paid for a next day insured service that has not been fulfilled, you will be able to claim a full refund from your delivery provider.