Depending on the agreement you have with your lender, you can either return in-person return (we always suggest a public setting) or via postage returns. Any returns must always be tracked with a proof of postage receipts photographed as responsibility will fall with the renter. If an item is misplaced via post, it is the responsibility of the renter to claim this fee back and reimburse the lender. If there is no proof of purchase, lenders are to request the recommended retail price, or amount agreed by both parties.

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