At present, you can choose between two methods of delivery. When a member sends a rental request, you’ll be able to see if they’d prefer to meet up or have the item delivered.

In Person Collection: If you are meeting face-to-face you can organise a time and location with the renter through our in-app messaging. We always recommend you meet in a public place.

Via post: If the renter has chosen delivery, the lender will post the item via Royal Mail special delivery tracked and signed for. The return will be paid by the renter and must be done through the same method, to avoid any issues. We highly recommend to use this delivery service as it also includes insurance.

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